Custom Healthcare Software Development

Salesforce Healthcare Solution - It is about a renowned healthcare group of companies with a wide variety such as a multi-specialty hospital, a customer relationship center, medicine manufacturing, and much more. The problem was they facing low user adoption of Salesforce and ineffectual reporting inclination in both marketing and sales, and their misery started when the patient data got of messed up. This powerful CRM did not enable them to connect well. We identified and deleted over 300,000 duplicate patient records that instantly simplified the database and user interface. Created standard sales dashboards and the ability to view with customized options and filters too. The result was fantastic as greater visibility into the sales pipeline, KPIs, and lead conversion ratio.

AI-based Medical Care Solution was an intelligent product for Healthcare Industry; it performs text analytics on the patient data. The requirement was to develop a solution that helps the medical practitioners extract major drug-related data from patients’ profiles and predict the side effects of new or current medication if they have any. The challenge was previously consumed drugs, and all the drug allergies cannot be recalled by the patient. Also, the manual process of drug allergy prediction is very time-consuming and not precise. We provided a data collection module, which records the medical history of the patient on every visit. Alongside this, it keeps track of problems, diseases, allergies, symptoms, etc. Doctors using our solutions can prevent probable drug allergies or consequences for their patients..

Data-driven Tool to Measure Service Quality and Provide Patient Satisfaction analytics details. This solution utilizes sophisticated artificial intelligence algorithms, OCR, technological, behavioral analysis aids, and data science-based research mechanisms to determine the concerns of patients and thereby improve the quality of service for businesses in the healthcare sector. The challenge was all hospitals ask their patients to fill a questionnaire among them if the hospital provided good services to a particular patient or not, it is almost impossible to portray good conclusive insights for improving the satisfaction rate. Our implementation digitized the said hospital, revived their business, increases patient satisfaction rate by manifolds, and helps doctors & other medical staff perform better. The customer retention rate was increased by 28% for the client business.